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Shipping Policy


Ronbei offers free FedEx, UPS, or USPS shipping and taxes to locations within the 48 contiguous states. Free shipping will be applied automatically to all qualifying orders. Our products are not available in Alaska, Hawaii, Guam, Puerto Rico, American Samoa, Northern Mariana Islands and U.S.Vrigin Islands.We do not support international shipments at this time.      

Ronbei ships to physical addresses within the United States,. We do not ship to PO Boxes or U.S. Territories. Ronbei does not ship to APO/FPO addresses. 

Orders containing more than one item may ship in multiple packages and may ship on different days.The carrier may leave the package, if they feel it is safe, in locations such as patio, garage and any exterior doors. If you are not home, and it is determined unsafe to leave the package, a note will be left with directions on how to receive your order.

Delivery Time : Processing Time+Shipping Time

1.Order processing time: the time we prepare your order for shipment. We will process all orders as quickly as possible, the processing time for most orders is 1-3 Business days

2.Shipping time: The time to arrive after your order has shipped. Shipping times might vary depending on your shipping location and shipping methods.Orders typically arrive within 5-8 business days.                      

We are not responsible for late shipments due to inclement weather, holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.

Sometimes unexpected delay is caused due to thorough inspection, out of stock issue, especially during high-volume periods.In case of any question and unexpected delay you can always contact with our customer service.


Ronbei will be responsible for the return shipping cost if the product is sent by mistake, damaged in transit, or otherwise defective.Once your order is shipped you will receive an email with your tracking information. 


When you create an account at ronbei.com your tracking information will be stored with your order history. It may take up to 48 hours for tracking information to be updated by the carrier. If you have questions about your order tracking, please contact the Ronbei Customer Team by sending email to rbonlineserv@gmail.com



All shipping time frames are estimated and apply to in-stock inventory.           


Ronbei  is not responsible for loss or damage to items occurring after delivery by the carrier to you. Customers will be responsible for any additional fees needed to re-ship back your order due to the incorrect shipping address provided.